Run Error

The problem may be caused by your antivirus program blocking the application. Temporarily disable your antivirus software and try again. If the software runs without issues while the antivirus is disabled, define an exception in your antivirus settings to prevent the program from being blocked.

Another cause that may lead to a Run Error is that the C++ Runtime software is not installed on your computer. To attempt to resolve the issue, install the package from the following link: http://www.microsoft.com/en-us/download/details.aspx?id=5582. Although C++ Runtime software comes pre-installed on most computers, it may be missing on some computers, especially after a format.

If the problem persists, please call our company for technical support.